Frequently Asked Questions
(Subject to change)
TICKETS
How much are tickets?
Please see the ticket page for all prices.
When will I receive my tickets?
Your tickets will be sent via e-ticket to your email address. For any ticketing or booking queries, please contact info@livepromotions.co.uk.
I have not received my ticket yet?
Please check that first of all, the email hasn’t ended up in your spam folder. You will need to make sure the email address – email@livepromotions.co.uk is not marked as spam on your email settings or in fact blocked altogether.
Can I buy a ticket on the day?
Yes. Please see the ticket page for all prices.
Are children free?
If the child is Under 12 at the time of the event they are free.
Are there any concessions?
Learn about our Carers Ticket Scheme.
If the event is rescheduled, what happens to my tickets?
Your tickets will be automatically transferred to the new date.
What are the Ticketing Terms and Conditions?
Please see all Ticket Holder Terms and Conditions at https://livepromotions.co.uk/contact-us/
Can I have a refund or exchange on my tickets?
We regret that we cannot exchange, refund or transfer tickets unless the event in question has been rescheduled, in which case your tickets will be transferred to the new date. As per our terms and conditions, we don’t offer refunds on our event tickets. This is part of the purchase policy you agree to when purchasing tickets.
FACILITIES
Is there a cash machine on site?
Yes there is a cash machine located at the East Gate in the RBS Building.
Is there disabled access?
Yes.
Is there any mobility hire available?
There won’t be any mobility hire available at this event.
Are there crèche facilities?
No.
What is the Medical/First Aid procedure?
Please advise an onsite steward marked in a high visibility vest or with the company uniform of any incidents. Alternatively visit the main gate/event control.
Is there food and drink available?
Yes.
Can I bring my own food and drink?
Yes.
Where is the nearest shop?
Edinburgh city centre is approximately 20 minutes drive. There is a service station located right out of the showground on the main adjacent bypass with local amenities with other service stations located nearby.
TRAVEL & CAR PARKING
What is the venue address?
Royal Highland Centre, Ingliston, Edinburgh, EH28 8NB
How do I get to the Showground?
Whether you’re travelling by car, by bus, air or rail, the Royal Highland Centre is easily accessible.
By Road:
The Royal Highland Centre is located next to Edinburgh Airport, within minutes of the M8 and M9, and within easy reach of the city centre. The RHC sits off Glasgow Road (A8) between Newbridge roundabout and the A8/airport roundabout, one of the main routes to the city. Access to the Royal Highland Centre is from A8/Airport roundabout on to Eastfield Road. From there, signposts provide directions to the venue along Fairview Road onto Ingliston Road.
By Rail:
Edinburgh Gateway Station by Gogar/The Gyle is the nearest train station to the Royal Highland Centre. Haymarket Station and Waverley Station provide excellent links across the UK. For more information contact National Rail click here.
By Air:
The Royal Highland Centre is situated adjacent to Edinburgh Airport. Over 180 flights connect Edinburgh to the rest of the UK and Europe each day and the Royal Highland Centre is just a ten-minute walk from the airport travelling along Fairview Road.
By Tram:
Edinburgh Trams run from every 7 minutes between 06.18 and 22.48 and offer a consistent journey time of just 30 minutes into the city. Trams interchange with rail services at Edinburgh Gateway, Edinburgh Park, Haymarket and St Andrew Square (for Waverley). Other stops on the tram route include Murrayfield Stadium and Princes Street.
By Bus:
Lothian Buses – From Edinburgh, Lothian Buses run regular services including the Airlink 100, Skylink 200 & 300, plus services 20 & 63. All buses run regularly and drop-off close to the Royal Highland Centre. Click here for a Lothian Buses timetable or call 0131 555 6363 for further information. Citylink also operate services with drop-offs on the A8 close to the Royal Highland Centre. For more information, click here.
Is car parking free?
Parking is chargeable by the showground, £12 per car. Card payment preferred, charged by the venue not Live Promotions.
Motorcycle parking is free of charge.
Is there parking for Blue Badge Holders?
It is mandatory that all showgrounds have a disabled car park, please show your Blue badge on arrival to the showground to gain access.
ENTERTAINMENT
What is the Event schedule?
Please see what’s on page for details, a schedule will be posted nearer the time.
OTHER
What are the opening hours?
9am – 5pm Saturday (last entry 3pm)
9am – 4pm Sunday (last entry 2pm)
Please note the Classic Bike Hall will close at 3:30pm prompt on Sunday.
Are dogs allowed?
No, only guidance dogs are permitted to the event as live action is taking place on the showground.
Can I take pictures/video at the event?
Yes, however no drones may be used during the show.
If you have any pictures you’d like to share with us, reach out on our Facebook page.
I have an important question that isn’t answered here in the FAQ’s, so who can I contact?
If this is a general enquiry, please contact us on info@livepromotions.co.uk. If it is a venue specific question please contact the venue directly.
Will there be a contact point regarding lost property?
Enquiries can be made to: info@livepromotions.co.uk, please put ‘Lost Property’ in any email subject box and detail in the email the property lost, at which show and relevant contact details. If any property handed in matches the description provided you will be contacted accordingly.
Can I apply to be a trader?
Yes, you can learn more here.
PRESS
How do I get a press / photographers pass for the event?
Press/photographers passes can be applied for, please contact info@livepromotions.co.uk for further information.
CHECK OUT WHAT'S ON
View stands, special guests and manufacturers that will be part of this great event
Exhibitors & Sponsors
Get your business seen by thousands of potential customers.
EVENT INFORMATION
Check out frequently asked questions and venue information prior to the day
